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Asset Tracking Telecom Use Case for Sitehound

Cover Image for Asset Tracking Telecom Use Case for Sitehound
Charlie Greyhound
Charlie Greyhound

Read on about Sitehound's Asset Tracking Use Case. Meet Frank, a field technician working in the telecom industry in Memphis, TN. His company uses Sitehound to track their network assets in the field and warehouse. He has a company mobile phone along with a bluetooth bar code scanner that he stores in his truck.

A day in the life of Frank, the field technician

Frank, the field tech gets a notification from Sitehound. There are parts and equipment scanned at the warehouse receiving dock and were minutes away from being ready. Simultaneously the WMS and ERP systems become aware of the new assets and automatically kick off a work-fulfillment workflow. All parts are reserved in Sitehound. Frank then gets an instant notification of three service requests that will leverage the new equipment. He opens his Sitehound App to verify the assets' current locations. Then, he heads to the warehouse in his company truck to pick up the assets. Once there, he scans the assets by groups as they load. It's going to be a busy day!

Asset Tracking at Separate Locations

He then heads out to his first location, the switch. Here, he pulls out ten different network boxes, scans each one with his iPhone, and installs them one by one. Each transaction is immediately recorded, reconciled and pushed out to all connected systems and approved users. There is no chance for hoarding, theft, fraud, or other CapEx/OpEx hurting activities.

He then travels to the next location. At the first cell site, Frank must uninstall three different network cards that are end-of-life. He scans them out of the system which sends instant notifications and warrantee information for retirement or repair consideration.

At the second cell site he travels to, Frank must perform extensive equipment upgrades. He swaps out nine parts in total: a transmitter, 2 receivers, a power amplifier, 3 digital signal processors, a power supply and network interface modules. All of them - coming and going - he scans out and in, and they register immediately. He checks his status on Sitehound and sees all "green."

End of His Asset Tracking Day

His day ends on time, which makes him a happy worker as the asset tracking is complete. From a business perspective, Frank's management, Supply Chain, Operations, and Finance teams are all happy as well, thanks to the system efficiencies that Sitehound app was able to bring to each department.

Sitehound app can bring your organization that same level of happiness, with a configured solution that matches your unique business processes. For more information, please visit www.SitehoundApp.com.

Charlie Greyhound
Charlie Greyhound
Charlie, a Dynamic Brand Ambassador for Sitehound Asset & Inventory Management Software, specializing in driving brand awareness and user engagement. Expert in demonstrating software benefits, training users, and leveraging social media platforms to highlight product features and successes. Passionate about optimizing asset management and inventory processes for diverse industries.

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Get In Touch

Do you have any questions about Sitehound? Our team is here to provide assistance and support!

At Sitehound, we collaborate with you to design and implement an infrastructure tailored to your organization's asset tracking and management needs. Our comprehensive solution encompasses tracking asset tags, integrating with edge devices to capture tag data, and ensuring secure data transmission through a robust transport layer. Use our automated workflows to handle your inventory management needs.

With our cutting-edge solution your data is captured in real-time and seamlessly integrated into your existing software systems. Curious to see how it all works? Get in touch with us today to schedule a demonstration or inquire about our 30-day Assessment Engagement. For any further inquiries, simply fill out the form below. We're here to assist you every step of the way.

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