Sitehound Dispatch
Sitehound Dispatch is scheduling and dispatch software with a full ERP behind it, built for environmental and waste service companies. Manifests, BOLs, and certified payroll are generated from the job itself instead of re-keyed, and finished work flows straight into invoicing.
Paperwork generated from the job, not re-keyed
If your office is still copying job tickets into manifests, timesheets, and QuickBooks, Dispatch removes the re-keying. The job your crew completes produces the manifest, the bill of lading, and the timecard, including certified payroll for prevailing-wage work, and lands in a ready-to-bill queue.
Most dispatch tools stop at the board. Dispatch keeps payroll, job costing, QuickBooks, and on-truck inventory in the same system, so you run one system from first call to final payment.
Built and supported in Washington. Our team is in Bellevue, and we work with operators across the state.
- Vac truck & hydro-excavation
- Catch basin & stormwater cleaning
- Industrial cleaning
- Spill response
- Used oil & septic pumping
- Roll-off & route hauling
Sized for operators running 5 to 50 trucks, with a dispatcher and an office team.
Schedule the work. Run the business.
Sitehound Ops and Sitehound Vet are inventory-first: they are built around tracking stock, assets, and where they are. Sitehound Dispatch is built around the work you do. At its core is a scheduling and dispatch board for every crew and truck; behind it is a full ERP that replaces the CRM, the paper manifests, the timesheets, and the separate billing system. And because it runs on the same Sitehound core, inventory and asset tracking are there too — supporting the work rather than driving it.
Runs the work you do
For service businesses with crews and trucks in the field — environmental and waste services, vacuum and pumping services, and other route-based operations.
- Customers, contacts, and contracts
- Quotes and work orders
- Scheduling, dispatch, and routes
- Compliance paperwork and signatures
- Timecards and payroll
- Invoicing, receivables, and job costing
- Inventory and equipment on every truck
- Reporting across the whole business
One system from first call to final payment
Every part of a field service business shares the same customers, jobs, crews, and numbers — so work moves from booking to billing without re-keying, and the books reflect what actually happened in the field.
Sales & Customers
Customer records, contact log, intake, quotes, contracts, and recurring service agreements
Scheduling & Dispatch
Dispatch board, job pool, route map, and a driver view for every truck
Field Operations
Job tickets, service reports, site inspections, and photo capture from the field
Compliance
Manifests, BOLs, job safety analyses, spill reports, and transporter compliance
Workforce & Payroll
Timecards, approvals, payroll reports, certified payroll, and prevailing wage
Fleet & Equipment
Truck and equipment status, maintenance, and staff availability
Finance & Billing
Ready-to-bill, invoicing, receivables, job costing, sales tax, and QuickBooks
Reporting & BI
Operations, sales by rep, executive and annual reports
Inventory & Assets, built in
On the Sitehound core
Dispatch shares the Sitehound core with Sitehound Ops, so inventory and asset tracking come with it: parts, supplies, and consumables by location — including on each truck — plus equipment records, barcode scanning, and purchasing. It isn't the center of Dispatch the way it is in Ops or Vet, but it's there when the work needs it.
The job in the driver's hand
Sitehound Dispatch+ is the field app for iOS and Android phones and tablets. Crews work each job from the truck, and everything they capture lands on the same record the office bills from.
- Each job stage tapped with a GPS point
- Photos stamped with time and location
- Signatures captured on the device
- Paper-look forms: spill reports, job safety analyses, and vehicle inspections
- Weekly timecard e-signature from the phone
- Works offline and catches up when it reconnects
Sitehound Dispatch+ is provided through each customer's Sitehound rollout.
Enter the job once
- 1
The dispatcher books the job
It goes on the board once, with the truck and crew assigned.
- 2
The driver works it in Sitehound Dispatch+
Tapping each stage and capturing the photos, signatures, and forms the job needs.
- 3
The office bills from that record
No ticket to re-key. The driver's taps are the record.
Every truck, every job, one board
Schedule work across your whole fleet from a single timeline. Unassigned and carried-over jobs sit in a pool below the board, so nothing slips through the cracks.
- Day, week, and two-week views filtered by crew and skill
- Assignable job pool with missed and carried-over flags
- Recurring jobs and overdue alerts surfaced automatically
- Book a new job from anywhere in the app
See the day on a map
Plot each truck's stops for any date and toggle vehicles on and off to understand coverage at a glance.
- Color-coded trucks with job counts per vehicle
- Pick any date to review past or upcoming routes
- Driver view shows each operator only their assigned jobs
Know where your fleet stands right now
Today's jobs, work in progress, and weekly completions sit above a live fleet status board showing which vehicles are available or down for maintenance.
- Fleet status for every truck, van, and trailer
- Daily and weekly job counts at a glance
- Fleet maintenance and staff availability built in
From estimate to work order in one click
Build service estimates from your price book with location-based sales tax, send a proposal, and convert approved quotes straight into work orders.
- Line-item estimates priced from your price book and tiers
- Sales tax calculated for the service location
- Printable proposals and PDFs
- Convert approved quotes to work orders instantly
Paperwork that keeps up with the field
Generate manifests, bills of lading, and safety documents from the job itself, capture signatures, and track every document from draft to received.
- Hazardous waste manifests and bills of lading
- EPA e-Manifest readiness checks
- Job safety analyses, site inspections, and spill reports
- Triple rinse certs, stormwater sampling, and field logs
Time tracking tied to every job
Capture on-site and drive time per job, approve and lock timesheets, and see how much paid labor is recovered on invoices.
- Weekly timesheets with clock in/out per job
- Payroll reports, payroll calendar, and utilization
- Billed vs. paid labor recovery
- Certified payroll and prevailing wage support
Close the loop from job to cash
Completed jobs flow into a ready-to-bill queue for review, invoicing, and payment tracking — with outstanding balances and collections always in view.
- Ready-to-bill queue and invoice review
- Receivables, payments, and collections tracking
- Job costing, price book, and pricing tiers
- Sales tax and fees, plus QuickBooks integration
Ready to transform your operations?
See how Sitehound can give you real-time visibility across all your assets and inventory.