At Sitehound, our mission is to spearhead innovation in our software solutions, expand our customer base, and venture into new industries. We are constantly pushing the boundaries of product development and seeking novel ways to enhance the customer experience.

As a boutique software company with a global presence, Sitehound has been diligently assisting businesses of all sizes for several years. We have gained invaluable insights from our customers’ challenges in managing their assets. Drawing from these experiences, we have selectively incorporated the most effective components where they matter the most. Ultimately, Sitehound aims to empower companies worldwide in meeting their business needs.

It all starts with a fundamental question: What problem are you looking to solve?

Sitehound, Inc. boasts extensive experience in the field, making us industry leaders. Our team comprises seasoned professionals with profound expertise in Asset and GPS Tracking. We take pride in our knowledge and capabilities!

Track absolutely everything. And we truly mean everything. The possibilities are endless, but let’s just touch on a few… Keep tabs on inventory, parts, tools, rainwater levels, equipment, phones, computers, office furniture, supplies, personal items, leases, photos, towers, software, proof of purchase, warranties, documents, buildings, land – you get the idea. No item is too big or small to monitor!

Here’s a glimpse of what you can keep track of inventory, parts, tools, rainwater collection levels, equipment, phones, computers, office furniture, supplies, personal items, leases, photos, towers, software, proof of purchase, warranties, documents, buildings, land, and the list goes on! There’s practically nothing you can’t monitor and manage effectively.

Our Asset Tracking feature is truly unlimited, which means you don’t have to worry about additional charges, regardless of the number of items you have!

Sitehound is compatible with both Android and iOS operating systems, offering seamless accessibility across platforms. Download the application from the Google Play Store or Apple App Store to start.

Certainly not! Our iOS and Android Apps come equipped with built-in scanning and tracking, rendering it unnecessary in many instances. That said, we have an extensive array of products available for implementation, based on your specific business requirements. Should you have an interest in alternative hardware options, please proceed to complete a request form here.

There is no limit to the number of users you can have; however, please note that we charge per active user.

Absolutely! We rely on AWS and AWS GovCloud to host our cloud servers, as they are widely recognized as the gold standard for security. With top-notch AES-256 encryption, you can rest assured that your data remains impeccably safeguarded! Sitehound is certified SOC2 Type II compliant as of January 2024.

Absolutely! Contact us here and we would love to discuss pricing to help get things setup. We have a great team to help!

By filling out a contact form, you will be added to our mailing list automatically. However, rest assured that you can unsubscribe at any time with just a click on the “Unsubscribe” link found at the bottom of every email we send.

The application allows the billing account user to access and review their complete billing history.

Certainly! By opting for an annual subscription and prepaying per user for the entire year, you’ll enjoy a generous 20% discount.

It is your responsibility to update your billing information in Sitehound if any changes occur. You can conveniently manage this through the Billing section in your system administrator dashboard.

You will be immediately billed a prorated fee upon adding any active users.

You won’t receive any credit for the active users that have been removed.

As the billing account owner of Sitehound, you have the ability to cancel your subscription directly within the application. Simply access the billing section of the system administrator console to initiate the cancellation process effortlessly.

Unfortunately, refund services are not available.

Your Sitehound instance and all associated data will be permanently deleted 7 days after the end of your subscription period.

Data can be added to the system in multiple ways: through importing spreadsheets, manually inputting them on our mobile or web apps, or by connecting to a third-party system.

To get started with upgrading your storage plan, follow these simple steps:

1. Ask the user responsible for the billing account to log in to Sitehound.

2. Locate the System Admin Console at the top right corner and click on it.

3. Navigate to the Billing tab and click on it.

4. Find the View Account button and click on it.

5. Choose the desired storage plan that you wish to upgrade to.

By following these steps, you can easily upgrade your storage plan and enjoy enhanced capabilities.

1. Access Sitehound by logging in.

2. Navigate to the Users module.

3. Select Invite to Organization.

4. Enter the user’s email address (*for bulk invites, upload a spreadsheet with user email addresses).

5. Click +Invite – an email containing registration instructions will be sent to the user.**

6. A modal will appear, allowing you to assign a role to the user (you may choose to add or defer this step).
**Sitehound also works with SAML, to make web-based single sign-on (SSO) possible

Follow these steps to manage user roles in Sitehound:

1. Access Sitehound and log in.

2. Click on your Organization name located in the top right corner.

3. From the dropdown menu, select “Settings”.

4. Choose the desired role you wish to add or modify for the user.

5. Add or remove users for the selected role and save your changes.

This streamlined process allows for efficient management of user roles within Sitehound.

Sitehound offers support for a wide range of global currency symbols. However, at present, it does not provide currency conversion capabilities.